LEAVING ONE COURTESY PAY PROVIDER TO PARTNER WITH SMARTSTEP SOLUTIONS YIELDED BETTER RESULTS

GNC had previously utilized another overdraft program but found it was ineffective. With a new program, they needed a custom system designed for ATM/POS transactions and a better way to communicate Courtesy Pay benefits to their members and staff.

The flexibility of SmartStep Solutions allowed GNC to establish the unique ATM/POS program they were looking for with a 100% compliance guarantee. The comprehensive staff training and marketing strategy that is part of every SmartStep partnership helped GNC reach new levels of engagement and success.

LOCATION

New Castle, PA

ASSETS

$82 Million

CORE

Sharetec

CHECKING ACCOUNTS

4,850

PROGRAM START

July 2011

ATM/POS OPT IN

33%

Custom System

designed for atm/pos transactions

One Million

in revenue since program inception

Add Your Heading Text Here

MORE SUCCESS STORIES

With staff and members unhappy with their existing courtesy pay program, the team at Telco CU knew they had to make a change. SmartStep Solutions’ expertise, experience and compliance guarantee led to greater member satisfaction, regulatory peace of mind and an unprecedented increase in revenue.

 
 
While Campco Federal Credit Union offered overdraft protection through their core processor, the team knew it was falling short and worried about keeping up with compliance regulations. SmartStep Solutions’ comprehensive and compliant program has provided more confidence and stability while consistently increasing the credit union’s revenue and member satisfaction.