PARTNERING WITH SMARTSTEP SOLUTIONS TO LAUNCH A COURTESY PAY PROGRAM RESULTED IN IMPRESSIVE RESULTS

Auburn Community Federal Credit Union didn’t have a Courtesy Pay program. They were considering starting an In-House program utilizing their core processor. Management was very eager to start a program to boost revenue, but resources were limited.

After a thorough due diligence effort, Auburn Community Federal Credit Union felt more comfortable working with an expert to ensure program compliance and expedite the program launch.

SmartStep Solutions was able to help them create a program with tremendous results of 30% opt ins within the first 45 days of the program.

LOCATION

Auburn, NY

ASSETS

$111 Million

CORE

Sharetec

CHECKING ACCOUNTS

4,885

PROGRAM START

May 2015

ATM/POS OPT IN

44%

30%

share drafts opted in within
45 days of activation

203%

GROWTH

Add Your Heading Text Here

MORE SUCCESS STORIES

 
 
 
 
 
Working with SmartStep Solutions since 2011 has been a pleasant experience. They helped make our program whole by activating ATM/POS. Their friendly service and support can’t be beat!”
 
– Dianna Cecchini, CEO

 
 
 
 
 
 
While Campco Federal Credit Union offered overdraft protection through their core processor, the team knew it was falling short and worried about keeping up with compliance regulations. SmartStep Solutions’ comprehensive and compliant program has provided more confidence and stability while consistently increasing the credit union’s revenue and member satisfaction.